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Privacy Policy

We explain what we collect, why, for how long, who processes it, and your rights under the GDPR.

Last updated: 31 October 2025

Who we are

AISO Hub (“we”, “us”, “our”) operates https://aiso-hub.com and is the data controller.

Contact: hello[at]aiso-hub.com • Company: Precious Episode Lda - Av. David Mourão-Ferreira 14 8A 1750-204 Lisboa (PT).

What we collect and why

  • Contact & sales: details you submit so we can respond. Basis: contract steps & legitimate interests.
  • Demo/booking: meeting info if you schedule a call. Basis: contract steps & legitimate interests.
  • Operational logs & security: to keep the site reliable. Basis: legitimate interests.
  • Analytics: cookie-less analytics on legitimate interests, or cookies only after your consent.

Do you have to give data?

Only what’s needed to respond or book a call. If not provided, we may not be able to assist.

Retention

  • Enquiries/sales threads: up to 24 months after last interaction.
  • Contract & billing: 10 years.
  • Security logs: up to 12 months.
  • Analytics: aggregated, per provider defaults.

Who processes your data

Hosting/CDN (Cloudflare), analytics (Google Analytics), booking (Calendly). We sign GDPR terms; transfers outside the EEA rely on SCCs or adequacy where relevant.

Your rights

You can request access, rectification, erasure, restriction, portability, objection, and withdraw consent anytime. Email hello[at]aiso-hub.com.

You can complain to CNPD: Av. D. Carlos I, 134, 1º, 1200-651 Lisboa; +351 213 928 400; geral[at]cnpd.pt.

Cookies & similar tech

Non-essential cookies are off until you consent. Use Consent Preferences to change preferences anytime.

Changes

We will update this notice if our practices change and publish the new “Last updated” date.