Keyword research is now intent and entity mapping across classic SERPs and AI answers.

If you chase volume alone, AI Overviews ignore you and content misses revenue.

In this guide you will learn a step-by-step workflow to gather queries and prompts, score them, cluster them, and turn them into briefs that win citations and conversions.

This matters because AI assistants surface concise, trusted answers, and only focused content earns those citations.

Keep this playbook linked to our content strategy pillar at Content Strategy SEO so every topic fits the bigger plan.

Define goals and ICP before searching

  • Target audiences and jobs-to-be-done: who they are, what they try to solve, and how they describe it.

  • Business goals: pipeline, signups, bookings, or retention; map keywords to those outcomes.

  • Guardrails: YMYL, compliance, markets, and languages you serve.

  • Measurement: cluster-level KPIs, AI citations, conversions, and branded search lift.

Sources for modern keyword discovery

  • Classic: Search Console, Keyword Planner, Ahrefs, SEMrush, Similarweb.

  • SERP features: People Also Ask, related searches, auto-complete, AI Overviews cites.

  • AI search: prompts that mirror how people ask questions in Perplexity, Copilot, Gemini, and ChatGPT.

  • Site search logs and support tickets: real customer language and pain points.

  • Competitors: top pages, gaps, and intents they miss; scrape headings and entities.

  • Communities: forums, social threads, and niche newsletters for emerging terms.

Collect and normalize data

  • Export queries with volume, clicks, impressions, SERP features, and AI Overview presence.

  • Capture AI answers with cited URLs and domains; note which intents trigger citations.

  • Add business value and funnel stage fields (awareness, consideration, decision).

  • Include languages and markets; tag for EN/PT/FR when relevant.

  • Store everything in a single sheet or database for scoring.

Score and prioritize

  • Intent fit: does this query align with your products and expertise.

  • Business value: proximity to revenue, average deal size, or lead quality.

  • Difficulty: competitor strength, SERP features, and link profile.

  • AI visibility potential: likelihood of AI Overview or answer engine citation.

  • E-E-A-T strength: do you have authors, proof, and schema to win.

  • Use a 1–5 scale and calculate an overall priority score to sort your backlog.

Cluster by topic and entity

  • Group queries around entities, problems, and outcomes, not just keywords.

  • Build pillars and supports: one pillar per core intent, supporting pages for subtopics and objections.

  • Map about and mentions entities to each cluster for consistent schema and copy.

  • Add internal links in your plan: pillar links down to supports, supports back to pillars and related clusters.

Design briefs that AI and humans trust

  • Answer-first summary: state the core answer in one or two sentences.

  • Target queries and variants, including conversational forms.

  • Entities to cover and avoid; related prompts from AI search logs.

  • Evidence: data, examples, tools, customers, and sources required.

  • E-E-A-T: author, reviewer, credentials, disclaimers if YMYL.

  • Schema: Article + Person + Organization, plus FAQ/HowTo/Product/LocalBusiness when relevant.

  • Links: pillar and sibling pages, including the content strategy pillar at Content Strategy SEO.

  • CTA and conversion goal for the piece.

Align with AI Overviews and answer engines

  • For each cluster, identify queries that trigger AI Overviews; tailor intros and FAQs for extractability.

  • Add Speakable for concise summaries when safe; validate rendered output.

  • Include quotes and data near the top; assistants prefer high-signal passages.

  • Track which pages earn citations; replicate patterns across the cluster.

Multilingual workflow

  • Create seed lists per language; avoid translating keywords blindly.

  • Map intents across languages (EN/PT/FR) and note cultural differences.

  • Localize entities: brands, regulations, currencies, and units.

  • Apply hreflang and localized schema; keep @id stable while translating content and bios.

  • Include market-specific reviews or examples to increase trust.

B2B SaaS focus

  • Prioritize integration, pricing, implementation, and ROI queries with low volume but high value.

  • Use SoftwareApplication schema for product pages; add HowTo and FAQ for setup guides.

  • Capture logs from sales calls and onboarding to feed seed lists.

  • Build comparison and alternative pages with objective criteria and proof.

Ecommerce focus

  • Target attributes: size, material, compatibility, care instructions, and availability.

  • Use Product/Offer/Review schema; keep price and stock parity.

  • Include FAQs on shipping and returns; add HowTo for setup or care.

  • Gather user-generated questions from reviews and support tickets to fuel new pages.

Local and service focus

  • “Near me” and city queries; include neighborhoods and service areas.

  • LocalBusiness schema with NAP and geo; add Local FAQs and testimonials.

  • Collect prompts from voice-style queries: “who is open now,” “closest,” “best rated.”

  • Track map pack and AI citations together to see local share of voice.

Building the editorial calendar

  • Sort clusters by priority score and seasonality; schedule pillars first, supports next.

  • Assign authors with matching expertise; add reviewer requirements for YMYL.

  • Add publish and refresh dates; track dateModified in schema.

  • Reserve slots for experiments and reactive content tied to news or releases.

Tools and automation

  • Discovery: Ahrefs, SEMrush, Search Console, Keyword Planner, AlsoAsked, People Also Ask scrapers.

  • AI search probes: scripts to query Perplexity, Copilot, and Gemini; log citations and answer structures.

  • Clustering: AI-based cluster tools or embeddings in a sheet; manual review to avoid bad groupings.

  • Briefing: templates in your CMS or docs with required fields for queries, entities, sources, and CTAs.

  • Governance: changelog of research updates, owners, and next refresh date; access control for edits.

Feedback loops

  • Monthly: review cluster performance in Search Console, AI citations, and conversions; refresh briefs if intent shifts.

  • Quarterly: update seed lists, re-score backlog, and expand clusters with new entities.

  • After launches: check AI Overview presence, rich results, and engagement; adjust intros and FAQs if extraction is weak.

  • Post-release: gather editor and author feedback on brief clarity; improve templates.

  • PR alignment: share upcoming content with PR to pursue supporting mentions and links.

Dashboards and reporting

  • Cluster scorecard: impressions, clicks, conversions, AI citations, and E-E-A-T score by cluster.

  • AI share of voice: citations by query and domain vs competitors.

  • Content freshness: days since update and reviewer date for YMYL pages.

  • Schema health: validation status and rich result eligibility by template.

  • Calendar view: publish and refresh dates to avoid staleness.

KPIs to track

  • Cluster-level impressions, clicks, and conversions.

  • AI citation share and velocity for tracked queries.

  • Branded and author queries to measure trust lift.

  • Rich result eligibility and schema validation pass rates.

  • Content freshness: days since last update by cluster.

  • Internal link coverage between pillars and supports.

  • Time to publish from brief approval to go-live; reduce bottlenecks.

  • SERP feature mix: track where featured snippets, videos, or AI Overviews appear to adjust format.

Common mistakes to avoid

  • Chasing volume over intent or business fit.

  • Duplicating near-identical pages that cannibalize each other.

  • Ignoring E-E-A-T: no bios, weak sources, missing schema.

  • Shipping AI-written text without human proof, leading to thin answers.

  • Forgetting internal links to pillars and siblings, weakening clusters.

  • Using the same brief template for every vertical; adapt for YMYL, SaaS, ecommerce, and local services.

  • Neglecting post-launch measurement; without feedback, research quality stalls.

  • Ignoring internal site search and support tickets; they reveal real language and pain not visible in tools.

  • Treating AI-generated keyword ideas as fact without validating demand and intent.

Sample scoring table columns

  • Query, Intent, Stage, Volume, Business Value, Difficulty, AI Potential, E-E-A-T Strength, Priority Score, Language, Market, Notes, Owner, Status.

Role-based responsibilities

  • SEO: own scoring, clustering, and query-source hygiene; ensure schema recommendations appear in briefs.

  • Content lead: assign authors, enforce answer-first style, and keep E-E-A-T elements present.

  • PR: align campaigns with upcoming pillars; secure mentions that reinforce entities and sameAs.

  • Analytics: maintain dashboards, track AI citations, and monitor conversions by cluster.

  • Localization lead: adapt seeds, intents, and examples for each language; verify hreflang and schema.

Brief QA checklist before writing

  • Does the brief state the answer-first summary and main CTA?

  • Are target queries and variants, including conversational ones, listed?

  • Are required sources and proof points clear, with owners for data?

  • Are author and reviewer roles defined, including credentials and disclaimers if YMYL?

  • Are schema requirements specified and linked to templates?

  • Are internal and external links defined, including the pillar at Content Strategy SEO?

  • Is the refresh date set, and who owns updates?

Prompt bank for research and QA

  • “List the top questions people ask about [topic] and which sources appear.” — gather AI-style phrasing.

  • “What does [competitor] say about [topic]?” — identify gaps or claims to counter with proof.

  • “Explain [topic] in two sentences for [persona].” — surface language your audience uses.

  • “What tools are required for [task]?” — extract entity and product angles.

  • Post-publication: “Summarize this page; what is missing?” — refine content to match intent.

Case snippets

  • B2B SaaS: Focused on integration and pricing queries with low volume; clusters drove 18% more demo requests and appeared in AI Overviews with clear setup guides.

  • Ecommerce: Added long-tail attribute clusters and HowTo content; rich results expanded and AI citations included product pages, improving conversion 9%.

  • Local services: Built city clusters with LocalBusiness schema and FAQs; map pack clicks and AI mentions grew, leading to more bookings.

Governance and refresh cadence

  • Define research refresh every quarter; faster for volatile industries or product launches.

  • Freeze scores when briefs move to production to avoid scope creep; log changes after publication.

  • Keep a single source of truth for keywords, clusters, briefs, and statuses with permissions.

  • Document decisions: why a cluster was prioritized, assumptions made, and success criteria.

Pillar and support examples

  • Pillar: “AI customer support automation” with supports on setup, vendor comparison, ROI calculator, and troubleshooting. Entities: platforms, integration partners, security standards.

  • Pillar: “Diabetes meal planning” with supports on breakfast ideas, grocery lists, budget options, and FAQs for medications; YMYL reviewer required and MedicalEntity in schema.

  • Pillar: “Headless ecommerce SEO” with supports on architecture, CWV, schema for products, and migration checklists; target AI Overviews with clear definitions and steps.

Example 30-60-90 day rollout

  • 30 days: collect data, score top 200 queries, define 5 pillars and 20 supports, ship briefs for first batch.

  • 60 days: publish pillars, run prompt tests, add schema and internal links, start multilingual mapping.

  • 90 days: refresh based on AI citation logs and performance, expand clusters, and tighten governance on briefs and updates.

How AISO Hub can help

  • AISO Audit: We map your demand, score queries, and uncover AI search gaps across markets.

  • AISO Foundation: We build research templates, briefs, and schema patterns tied to your pillars.

  • AISO Optimize: We publish and iterate on clusters, improve extractability, and grow AI citations and conversions.

  • AISO Monitor: We track AI citations, cluster KPIs, and freshness so your plan stays aligned with demand.

Conclusion: let research drive every brief

Keyword research for content is now demand mapping for both search and AI answers.

Score queries by value and AI potential, cluster them, and brief authors with clear evidence and schema.

Keep feedback loops tight and connect every topic to the content strategy pillar at Content Strategy SEO so your efforts build authority, citations, and revenue.

Revisit the research whenever products, services, or markets change so content stays aligned to what buyers and assistants need.

Assign a clear owner for the research backlog so priorities stay current and drift is avoided.